- ClinicMind customer support
ClinicMind helps practice owners survive and thrive
ClinicMind understands the challenges clinicians face with ruthless payers. By streamlining operational and billing processes, ensuring accuracy, and increasing reimbursements we support clinicians in having a fulfilling career
500+ 5 Star Reviews
★★★★★ 5/5
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5-Star Ratings
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Happy Users
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Billion
Claims Processed
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Years in Service
Consistently Celebrated Platform
Genesis Chiropractic Software earned the Leader title on G2 while leveraging ClinicMind’s Software as Platform (SaaP)
Ultimate All-In-one platform
We focus on administration and income. You focus on patient outcomes.
Ease of Use
Quality of Support
Ease of Setup
Ease of Use
Usually, you need to buy each separately, but with us, you get a growth platform to bolt on additional integrated software and services. Perfect for expanding and growing networks of healthcare facilities and stand-alone practices.
We simplify business processes so you can work on the practice instead of in the practice.
Access cloud-based applications and data from anywhere with an internet connection.
Maintain the flexibility to adjust your workflow. Alter your service level at any time.
System Flexibility
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Reviews
Gregory R.
Unspecified
ClinicMind has been easy to learn, it is affordable, and has excellent support. Its rich functionality has been designed with business needs in mind. I especially appreciate the hands-on, direct control of information, and the aggressive, no-nonsense claims follow-up process. Affinity Billing helps me to build teamwork and stay focused on my practice growth. Everybody involved in my revenue cycle management uses the same package; starting with my staff, and me to claims follow up team, to the billing account manager, quality assurance teams, and their management.
ClinicMind User Ratings
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- Ease of Use
- Mental Health
- Average: 8.2
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- Quality of Support
- Mental Health
- Average: 8.2
Quality of Support
With a commitment to transparency, innovative features, and a dedicated team at your fingertips, we are here to help your practice THRIVE.
Billing transparency is a top priority. We are committed to providing you with easy access to claim details and comprehensive reporting.
We are dedicated to continuously enhancing our software to meet the evolving needs of healthcare practices.
Our Help Desk experts are available for live conversations during business hours for any system- or service-related questions.
With a dedicated practice success coach and a comprehensive training program, you will be set up for success.
Our platform will help you improve your cash flow and patient experience.
Our clients have been smiling from ear to ear with our service and we don’t plan on wiping that grin off their faces anytime soon.
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Reviews
Andrew Allen
The training team has been amazing to work with and the billing/collections process has been extremely effective, which is essential for our young business. The system is extremely detailed and works with the provider to produce high quality clinical notes for our patients. I would highly recommend this company for your practice.
Genesis User Ratings
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- Ease of Use
- Chiropractic Average:
- 8.0
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- Quality of Support
- Chiropractic Average:
- Average: 8.0
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- Quality of Support
- Chiropractic Average:
- 7.5
Ease of Setup
A smooth transition is our top priority. That is why our platform is designed for effortless setup, so you can focus on what matters most – your practice and patients.
Proven steps for success.
Clinics can go live with ClinicMind within four weeks.
We prioritize seamless, secure data migration, ensuring your practice’s transition is both smooth and reliable. You can trust that your data’s integrity and security are in capable hands.
Reviews
Kathi Sankey
In November of 2019, I assumed the role of Biller/Insurance Specialist in our office, with no experience or training in either billing or insurance. To say I was afraid was putting it mildly, but I was up for the challenge and learning something new! We had a conversation with the Vericle team that was assigned to our office, to make this transition as smooth as possible. I remember Cristyn saying, “don’t worry we’ve got you every step of the way”. I was skeptical, because in past experiences, I’d heard this. To my amazement the team has been with me every step of the way. They have taken a person with very little confidence and given me tremendous confidence in only two months. They have shown me how to navigate Vericle in ways I wasn’t aware of and how the office can customize reports in Vericle to our advantage that we not utilizing before. They have taught me how to use the provider workbench, and how to understand insurance language. The Vericle team continues to do weekly training and are only one click away from helping me. I would highly recommend Vericle and their team of experts. They have exceeded all my expectations. They are very professional and accommodate all your needs. Your training is conducted at your pace, and they reinforce your understanding before moving onto a new concept. I am blessed to have them by my side through this transition. Thank you Cristyn, Kathy, Armond, and Jason!
– Billing Dynamix
Break down the barriers to a thriving practice
Liberate your practice from the complexities of payer negotiations and reimbursement issues.
Our integrated software and services were created to be an all-in-one solution with people, processes, and technology so you can focus on what is important.
Our Experience Is Your Advantage
Hear what our incredible customers have to say!
Colton Pope
5/5
Username interface was intuitive and allowed all users to easily access scheduling and patient demographics
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J. Clifford R
5/5
“Most comprehensive cloud based EHR/Billing software on the market today”
Overall: So far so good. They all take time to convert.
Pros: Customizable features and multiple practitioner use
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Brad C.
5/5
Great Workflow Product”
Pros: You can customize it, and set alerts and reminders for just about anything allowing you and your staff to get stuff done. Also has POS inventory integrated.
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Jamy A.
5/5
“Have used 4 different EHRs over 21 yrs. & Genesis is the most comprehensive & effective system.”
What do you like best about Genesis Chiropractic Software?
Comprehensive SOAP notes that – once set up – allow for rapid documentation. Integration with text/email messaging to patients. Task management system for staff. Comprehensive training.
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John S.
5/5
“Most powerful, comprehensive, Chiropractic-specific software I’ve ever used!”
What do you like best about Genesis Chiropractic Software?
Creating complete/compliant notes is a breeze with this software and a HUGE time-saver!! I can create a very detailed note with a narrative on a new patient in just a few short minutes. Routine visits take mere seconds to update.
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Christy Flick
5/5
“New user but so far so good”
Pros: We like that Genesis integrates with other third-party services such as Review Wave and Cash Practice.
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Kate F.
5/5
Overall: I’m able to run effective reports and get the data I need. With the option of exporting to Excel, I have a lot more freedom that I would with other software programs.
Pros: I like the flexibility of the software. It also has a lot to offer our firm to help me save time.
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Douglas L.
5/5
Overall: Genesis allows me to customize every single aspect of keeping notes on my patients and submitting paperwork. It is amazing.
Pros: I am able to customize every aspect of notetaking to the procedures that I perform in my office. I am not restricted at all and making my notes as detailed and personal as possible.
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Paul R.
5/5
We have Genesis at all of our satellite offices. Once the doctors got the hang of it, they love it.”
Pros: Practice analysis! Love it, LIVE! There’s not another system to easily track the heart beat of your office
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Lauren S.
5/5
“Genesis has been a instrumental tool for our startup chiro office “
Pros: The medical record side of the software is straightforward and the back house management is crucial to our quickly growing (patient and employee) practice. Additionally it’s integration with our additional programs really helps take our practice to the next level.
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Julie Q.
5/5
“One of the best decision made ever for my practice”
Overall: Overall it is a very good software
Pros: Convenient to generate reports, keep up with inventory, automation on profit and lost on POS, able to link up with review wave, kiosk check in, managing outstanding and reminder on tasks.
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David B
5/5
Overall: I love being able to customize the platform and make special macros. This allows me to impress attorneys and have very complete notes and excellent details.
Pros: Implementation was rather easy and the customer support team was wonderful to work with.
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Chad M.
5/5
“great chiropractic software that works on the cloud”
Pros: cloud based easy scheduling to understand syncs w SKED easy to formulate soap notes holds TONS of patient data
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Simone W.
5/5
Overall: Overall very happy with software SOAP notes and patient management and reports are all easy to use and intuitive.
Pros: I liked the abliity to schedule, do notes, bill and have off site insurance billing all as options.
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Danny P.
5/5
Best all-in one software for chiropractic team that wants to focus on patient care”
Overall: Best all-in one software for chiropractic team that wants to focus on patient care
Pros: The most recent update that shows total #of visit and more details along with remarkable dirty dozen function for patient education!
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Joseph A.
5/5
Overall: I have used it for the last 5 years and just opened a new office and I am choosing Genesis again to be the software of my company.
Pros: The program works, it is intuitive, it does alot.
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Casey G.
5/5
Pros: Speed of documentation and ease of compliant documentation.
Cons: None that I have found at this point. I will be sure to keep an eye out.
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Nikki S.
5/5
“””Set up of epcs and vericle account””
What do you like best about ClinicMind?
chetan’s patience with my lack of tech awareness
vericle is easy to navigate.
What do you dislike about ClinicMind?
nothing comes to mind. it was very helpful”
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Theresa R.
5/5
Training is great. They always help you figure out things even after you’ve gone live. Unlike others that leave you hanging once you’re “setup”, all you have to do is send them a task message and they are there.
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Vanessa Andrei
5/5
This system is great for initial evaluations for physical therapy. It is organized well.
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Regenerative Health Centers
5/5
I found the training to be very helpful. They give you a very hands on experience which helps you to accurately learn the vericle system.
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Advanced Regenerative Care of Wilmington
5/5
My training with Vericle was very informative. I was able to navigate through the system with ease and my training was very helpful. I would recommend this team and their system as the support I have received has been so helpful.
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Shannon Wilson
5/5
Overall: So far so good
Pros: Programs are easy to navigate through, move patients and edit information.
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Tabatha Miller
5/5
The staff was very friendly and helpful. Training was quick and easy. The system is very user friendly easy to learn. I like that you can print lists for claims and tasks. Great overall experience.
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Shinnea McGinty
5/5
Overall: I has been a great experience starting with the thorough training I received to ensure understanding of how to effectively manage patients in the tool.
Pros: I like the the ease with navigating the system. The patient information is easy to access and manage.
Cons: I do not have any cons to mention at the current time.
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Judi Blanding
5/5
This system is fantastic and has everything our practice needs to be efficient, collaborative and increase our revenue! The training was superb and enjoyable and I highly recommend this company to anyone needing a new EHR system!
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Sierra Lucas
5/5
Vericle is a great and user friendly program that ensures that you can understand and comprehend all the confusing things that might happen behind the scenes in doctors/chiropractors offices. Everything is separated for minimal confusion and maximum efficiency. I would recommend this program in a heartbeat.
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Theresa Riley
5/5
PWR PHYSIO
I love the way I can manage my tasks and find all of the things i need to see without having to go to a bunch of different screens. It is a smooth processing system for any record keeping and teamwork on projects.
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Johnny Bugarin
5/5
If I could give more than 5 starts, I would! Jason is an unbelievable trainer and has been super helpful for our practice. Cristyn is also a guru with helping solve any AR questions. The entire team is super responsive and communicative with timely issues. I don’t know where we would be at as a practice without this team. We had been through several other competitors and will never look for another company again!
-Given to Billing Dynamix
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Jennifer O'Neill
5/5
Claims Billing at its Finest! I have been working with them for 10+ years. Over my time with this company I have increased my own knowledge of medical billing, where I previously had none thanks to the information provided to me by the team as well as my coaches. This program is user friendly and incredibly efficient. I have worked very closely with Kathy Casbarro for many years and her attention to my issues on claims is way above par. When it was time for me to transition to a new coach she made it so smooth. I was nervous at first since I had been working with Kathy for so long, but Tammy Tripp has helped me get through some of the most difficult times in my career when medical billing took a drastic turn due to COVID. You could not ask for a better team. I highly recommend any practice looking to keep their AR in check to look no further than this company.
-Given to Affinity Billing which is now ClinicMind
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Join Our Team
ClinicMinders make our company what it is. We hire for practice service aptitude over experience and pride ourselves on attracting and retaining people with COURAGE.
COURAGE to stick to our Core Values and help providers remain independent and grow. We also believe in radical transparency, so we publicly share Core Values with anyone who is interested in our approach to work. This fanatical focus is more than a mantra; it is evident in our software, the support we provide, and the services we keep adding. And doing so makes us ecstatic.