- ClinicMind customer support
Management Teams
Executive Team
As the founder of ClinicMind, Yuval has built a winning leadership team for the best practice management Software as a Service (SaaS) and RCM services. His team members have the courage to lead and make a lasting change in the healthcare industry.
Dr. Yuval Lirov
Chief Executive Officer
A veteran of Ernst & Young (EY), Jacob leads the ClinicMind’s M&A team, which he built in early 2023. He also managed the initial institutional investments in ClinicMind in 2000.
Jacob Bar-Shalom
Chief Financial Officer
Erez pioneered the first FinTech-inspired SaaS implementation of the Straight Through Medical Billing Process.
Erez Lirov
Chief Technology Officer
Mye has built a team that excels in hiring top HealthTech talent for Software as a Service (SaaS) development and Revenue Cycle Management (RCM) service teams.
Mylene Libres
Director, Global Human Resources
Dr. Roy Lirov, MD is a Diplomate of the American Board of Surgery and a Healthcare Technology innovator.
Dr. Roy Lirov, MD
Chief Medical Officer
Dr. Gregg is responsible for the Chiropractic product strategy at ClinicMind and in charge of the rapidly growing Chiropractic business division.
Dr. Gregg Friedman, D.C.
Chief Chiropractic Officer
Reuven’s primary focus is serving his teams to promote growth and consistently deliver exceptional customer experiences. Since joining ClinicMind at the ground level in its Training department
Reuven Lirov
Chief Growth Officer
As a CIO at ClinicMind, Babu is responsible for leveraging deep technical knowledge to forge business solutions that create a competitive edge while driving growth and productivity.
Babu Marella
Chief Information Officer
Rakshit Gaur, our Chief Marketing Officer, brings a Modern Marketing culture of curiosity, creativity, and solution orientation to help ClinicMind
Rakshit Gaur
Chief Marketing Officer
Dr. Brian Capra, ClinicMind President, healthcare tech leader, Genesis founder, Life University graduate, speaker, optimizing patient experience, transforming industry through innovation.
Dr. Brian Capra
President, Professional Services Division
RCM Services
As a Senior Team Lead at ClinicMind, Srishti’s mission is to maximize insurance reimbursements. Her teams achieved the top billing KPI ratings because of her personal example of learning and teamwork.
Srishti Aggarwal
Senior RCM Team Lead
As the head of the ClinicMind SWAT team, Kathleen is responsible for software and service utilization.
Kathleen Casbarro, CPC
Senior Vice President of Billing and Credentialing
Cristyn oversees and manages the relationships between ClinicMind and its clients. Her role is crucial for building and maintaining strong connections with clients, ensuring their satisfaction, and fostering long-term partnerships.
Cristyn Boeling
VP of Client Relations
Armand founded the Help Desk team in the Philippines and took it to record levels of customer satsifaction.
Armand Olivares
Director, Helpdesk and Help System Design
Praba built an exceptional team in charge of RCM services for over hundred clinicians. Her mission is to drive her team to unprecedented heights of efficiency, accuracy, and client satisfaction.
Praba Krishnan
Director Professional RCM
Sagar’s mission is to maximize insurance reimbursements. As a Senior Team Lead at ClinicMind, Sagar achieved the top billing KPI marks and increased the size of his client pool and responsibilities by serving a personal example of learning and teamwo
Sagar Nivaragi
RCM Senior Team Lead
Vetri founded a first-rate growing organization to maximize client revenues while leveraging ClinicMind’s software. Starting with a few clients, Vetri built a team that is able to take on hundreds of clients providing every aspect of RCM, from Enrol
Vetri Vendan
VP Professional RCM
Rik Lorenzo, with 20 years in Customer Service and 15 in finance, brings extensive expertise to ClinicMind's Sales Team. A results-driven leader, he optimizes workflows, saving time and money. Committed to client success, Rik empowers providers for e
Rik Lorenzo
Manager, CredEdge
Development
Liz is a skilled Software Tester experienced in multiple xDoc templates. She works on testing features, managing the QA process, collaborating with cross-functional teams, and providing training.
Flordeliza Apura
Senior QA Analyst
Daniela is a senior software developer on the PC-based Bulletproof product and provides tech support to clients.
Daniela Birkelbach
Senior Software Developer
Meena is a Quality Assurance Engineer with expertise in manual testing, defect tracking using GitLab, and coordination with developers.
Meena Jayaprakasam
Quality Assurance Engineer
Apurva is a skilled professional specializing in assessing systems functionality, usability, and compliance with industry standards. She has a keen eye on healthcare industry regulations and standards ranging from ONC, Data Privacy laws such as HIPAA
Dr. Apurva Kadu
Senior EHR Expert/ Business Analyst
Anahit is an xDocs team lead at ClinicMind, she specializes in building documentation templates. These templates are designed to minimize documentation time for the chiropractors while meeting regulatory and payer compliance requirements.
Anahit Karapetyan
xDocs Team Leader
Danil is the Mobile / Patient Portal application development team leader and scrum master. His top priority is ensuring our mobile users are satisfied with their experience.
Danil Karasev
Team Leader/ Mobile Software
Harini is the Senior Software Developer in ClinicMind’s Core Development Team. Her role focuses on designing and implementing new features and functionalities of our software.
Harini Ramesh
Senior Software Developer
Lakshya joined us in 2021 as an MIS Executive and quickly ascended to the role of Team Lead for the MIS Department. Throughout his tenure, he made contributions to the RCM Department, introducing automation and converting regular reports into valuabl
Lakshya Sharma
RCM Automation Team Lead
Rupesh is the Team Leader of Daedalus. In this role he leads various teams, including business analysts, QA, design, and technical leads, to ensure smooth project completion.
Rupesh Lad
Daedalus Development Team Lead and Scrum Master
As the leader of Vericle Support Team, Melissa ensures prompt resolution of client-facing issues and fosters collaboration with other departments to maintain business logic and system functionality.
Melissa Levine
ClinicMind Support Team Lead
Prabakaran is the Global Engineering Director. He is a visionary leader experienced in strategic planning, project management, and providing technical guidance to the development team.
Prabakaran Velu
Global Engineering Director